Contact Us

You can contact our customer service team by calling our hotline at +86 21 5888 7777, sending an email to support@example.com, or using the online chat feature at the bottom right of the website during working hours.

After logging into your account, you can view the status and details of all your orders in the "Order History" section of the "My Account" page.

You can find the corresponding order in "My Account", click the "Request Refund" button, and then follow the instructions to complete the refund application process. You can also contact our customer service team for assistance.